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ABC Client was in the process of transitioning from a traditional phone system to a Cisco VOIP environment.
 Branch Challenges |
| Properly evaluating their new bandwidth requirements as they transitioned voice over the network. |
| Placing the appropriate Data orders and coordinating with vendors. (The Cisco team was able to assist.) |
| Coordinating the transition from analogue phone lines and local voice circuits to centralized voice services. Critical factors were plotting out intended call flow and redundancy requirements. |
| Properly placing orders with local and long distance carriers to ensure that call forwarding requirements were being met along with the timing of hunt group modifications. |
| Following up with carriers to ensure that all unnecessary services were properly disconnected to optimize cost reduction opportunities. Verifying that this was reflected on the invoicing. |
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Once the scope of work was defined, ComAudit Services worked closely with the client, carriers and vendors to help ensure a smooth transition. In telecom, there are never any guarantees and we had issues that presented themselves. The value to our client was that they had a resource to take control and ensure that these were addressed in an expedient and efficient manner. More importantly, we took ownership and ensured completion of all that we were tasked to do.
Call 1.888.588.9878 or contact us online to setup an appointment today!
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"Hiring Com Audit Services was one of the best business decisions we made all year. Not only did they uncover areas where we were overspending, but we also had billing issues with our existing provider that we were unable to get resolved and they persevered until it was completed."
Tom S.- Facility Manager
Collectors Universe |
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